Introduction

The most important aspect of any gift card platform is to allow the users to manage the gift cards. Users should be able to perform various operations such as creation of gift cards, setting up the validity, creating design theme for the gift card, setting up the redemption of the gift card, and so on. Therefore, a feature rich user interface is required that will make it easy for users to perform various operations using the gift card platform. The 99minds Gift card Management section helps the users with the following capabilities - 

• Rich graphical dashboard depicting the total number of gift cards created, sold, redeemed over a period of time
• Configure Brands, Stores, Vendors, Point of Sale (PoS), Teams
• Create Campaigns, allocate gift cards to campaigns, create batches of gift cards
• Activate/deactivate cards, block cards, Load/Reload cards
• View detailed reports based on various filter parameters
• Create customized themes for gift cards, email builder

Workflow

This section will explain the workflow (i.e.) the steps a user can take to set up their gift card platform effectively. This diagram depicts the overall flow for creating gift cards using the 99minds gift card platform.

There are different workflows in which you can set up your gift card platform. Depending on your choice of workflow, click the links below to help you get started if you are a first-time user or want to know how to perform each step in the workflow.

To understand better, let's understand the players in the workflow with sample names - 

• Organization - ACME Corporation
• Organization Store - MyDrez
• Vendor - Globex Corporation
• Vendor Store - GlobexStore
• Vendor's Client - Intech

Organization wants to sell gift cards from their own store

If the organization wants to sell customized gift cards to customers from their own store in a specific area - 

1. Set up a Brand of the organization
2. Create a Business Unit
   (Important Point to Remember: Make sure to select the Brand of the organization instead of selecting the Vendor option)
3. Create an Area for the Business Unit
4. Create a Store in the Area and add the organization's store
5. Create a Campaign
6. Allocate the campaign to the "Store" by choosing the store from the drop down in the "Allocate Cards" screen

Organization wants to sell gift cards from a partnered Vendor's store(s)

If the organization wants to sell customized gift cards to customers from their partnered vendor's store in a specific area - 

1. Set up a Brand of the organization
2. Create a new Vendor
3. Create a Business Unit for the Vendor
4. Create an Area for the Business Unit
5. Create a Store in the Area and add the vendor's store
6. Create a Campaign
7. Allocate the campaign to the "Store" by choosing the store from the drop down in the "Allocate Cards" screen