Q: Can I remove my default Gift Certificate page from the website?
A: Yes this is possible. You need to do the following steps:
Log in to your BigCommerce account. Go to the Marketing > Gift Certificates section. Uncheck the Disable Gift Certificates checkbox and click Save.
Q: I have two pages/tabs/links for the Gift Certificate and Gift Card on the website?
A: You can remove the default Gift Certificate page. To do that, you need to do the following steps:
Log in to your BigCommerce account. Go to the Marketing > Gift Certificates section. Uncheck the Disable Gift Certificates checkbox and click Save.
Q: Can my Gift Cards be used in multiple stores?
A: Good news! Your gift cards can work in multiple stores. Please contact us if you are interested in this feature.
Q: Can I add more theme design on the Gift Card page?
A: Yes this is possible. Open the 99minds gift card app and under branding section, click on Giftcard Themes > Manage Themes. Here you can upload as many themes as you like.
Q: Can I have multiple Gift Card products or multiple product pages?
A: You can only create one Gift Card product, but you can have as many themes, and add as many images as you like to the pop-up. You can look at the following example with multiple theme images.
Q: Can the “Send as a Gift” button appear on the collection page or on the product pop-up?
A: Our button can't be inserted in collection pages, only product pages. So we recommend having a separate Gift Card page in your store’s main menu or product menu. This will also make it easier for your customers to find your Gift Card product.
Q: Can 99Minds’s Gift Cards support multiple Currencies?
A: Good news! 99Minds’s gift cards support multiple currencies. Please contact us if you are interested in this feature.
Q: What are transactions? Which transactions are counted towards billing?
A: There are number of transactions that count towards your plan limit. Gift card creation, activation, deactivation, cancellation, redemption, refund, reload, extend expiry, purchase, etc are few examples of transactions that are counted towards your plan limit.